Shipping Policy

Shipping Policy

Note: The Frankenmuth Fudge Kitchen processes & ships orders Monday through Friday. Please allow 24 to 36 hours for the creation, processing & packaging of your order.

Domestic Orders

We use United Parcel Service

Shipping is sent through the UPS SurePost program to give the best combination of price & shipping speed to ensure your product arrives fresh. UPS SurePost is a hybrid solution between UPS & USPS. UPS handles the package all the way until it arrives at the closest post office to the destination address. USPS will then deliver the package from that post office to the destination. However, If UPS already has a package to deliver to your house, they will go ahead and deliver it themselves.

If faster shipping is required, we offer the choice of both UPS 2 Day Air & UPS Next Day Air. The rates for these services are calculated based on the following factors. The weight of your product & the distance from Frankenmuth.

International Orders

We use United Parcel Service

Shipping is sent through the UPS Standard program to give the best combination of price & shipping speed to ensure your product arrives fresh. The estimated time for delivery is 3+ days.

If faster shipping is required, we offer UPS Worldwide Saver. The rates for these services are calculated based on the following factors. The weight of your product & the distance from Frankenmuth.

Please Note

  • Our Fudge, Caramel Corn, and brittle have no special packaging requirements. They are not temperature sensitive.
  • We guarantee our product will arrive in premium condition; If you are unhappy for any reason we are more than happy to hear from you and see what we can do. Our number and e-mail are located in our Contact Us page.
  • Orders must be placed by 9 am (EST) Monday through Friday to ensure same day shipping.
  • Orders are not shipped on Saturday or Sunday, but we'd love for you to come visit us on those days!
  • We ship anywhere in the world! That is right.... have a relative who can't live without our fudge, we will get it to them!